Rates & insurance
Your care. Your goals. Your choice.
We publish our rates because you should not have to call to find out what therapy costs. Here is what we charge, what we are in-network with, and the honest trade-offs between using insurance and paying privately.
01Session rates
What sessions cost
These are our self-pay rates. If you are using BCBS PPO or Aetna, your cost will be your plan's copay or coinsurance instead. We will verify that for you before your first session.
Package discounts
We offer discounted blocks of 3, 6 and 12 sessions for self-pay clients, for both individual and couples therapy. Therapy is an investment, and we would rather structure it so you can sustain it. Ask your therapist or call 704-705-4550.
- Initial intake session
- $185
- Individual therapy
- $155
- Couples & family therapy
- $170
Assessment, history and goal-setting (60 minutes)
Per 50–60 minute session
Per 50–60 minute session
02Insurance
In-network with BCBS PPO & Aetna.
Everything else is out-of-network. We will give you a superbill to submit for possible reimbursement, and we are happy to help you read your benefits before you commit.
Services may be covered in full or in part by your health insurance or employee benefit plan. Before your first session, it is worth calling the number on your card and asking:
- Do I have outpatient mental health benefits?
- What is my deductible, and has it been met this year?
- How many sessions per year does my plan cover?
- What is my copay or coinsurance per session?
- Is a referral or prior authorization required from my primary care physician?
- Are telehealth sessions covered at the same rate as in-person?
One caution: a benefits quote is an estimate, not a guarantee of payment. Claims can be partially paid or denied after services are rendered. We will be as accurate as we can, and we will tell you where the uncertainty is.
03Self-pay
Why a number of our clients choose to pay privately.
We cannot advise you on which route is right. That is genuinely your decision. But informed clients make better ones, so here is what actually differs.
Greater privacy
Insurers require a diagnosis to be submitted and stored in your permanent medical record. Self-pay clients are not required to receive or report one.
You set the course
Insurance requires therapy to be deemed medically necessary, and can request clinical detail or discontinue coverage. Self-pay means your treatment is guided by your goals.
No session caps
Many plans limit sessions, often to six or twelve a year, and require repeated authorizations. Self-pay means you and your therapist decide the frequency and length.
No surprise bills
Benefit quotes are estimates, not guarantees. Claims can be partly paid or denied after the fact. Self-pay fees are clear from the start.
Continuity
Networks change. If your clinician goes out-of-network mid-treatment, you face unexpected costs or a transfer. Self-pay removes that risk entirely.
Still not sure?
Call us and we will walk through both options with your specific plan in front of us. No pressure either way.
Get in touch →04Policies & questions
Cancellation policy
If you do not attend a scheduled appointment and have not notified us at least 24 hours in advance, you will be responsible for the full cost of the session. Insurance does not reimburse missed appointments. Life happens, tell us as early as you can and we will do our best.
Good Faith Estimate
Under the No Surprises Act, you have the right to receive a written estimate of the total expected cost of non-emergency care if you are uninsured or not using insurance. We provide one at least one business day before your appointment. If your bill is at least $400 more than the estimate, you can dispute it. More at cms.gov/nosurprises or by calling 704-705-4550.
Payment questions
Which insurance plans are you in-network with?
Blue Cross Blue Shield PPO plans and Aetna. All other plans are considered out-of-network. We can provide a superbill you submit to your insurer for possible reimbursement under your out-of-network benefits.
How much does therapy cost without insurance?
$185 for the initial intake, $155 per individual session and $170 per couples or family session. Discounted packages are available in blocks of 3, 6 and 12 sessions. For ADHD evaluation, contact us for current pricing.
Why would I choose self-pay if I have insurance?
Privacy is the most common reason. Insurance requires a mental health diagnosis be submitted and permanently recorded. Self-pay clients are not required to receive or report one. Self-pay also avoids session limits, authorization delays, medical-necessity reviews, and the risk of a claim being denied after the fact.
Do you offer a sliding scale?
We do not run a formal sliding scale, but our package rates function as a meaningful discount for clients committing to a block of sessions. Ask us. We would rather have the conversation than lose you over it.
What is your cancellation policy?
If you do not attend a scheduled appointment and have not notified us at least 24 hours in advance, you are responsible for the full session fee. Insurance does not cover missed appointments.
What forms of payment do you take?
Cash, check, Visa and Mastercard.
What is a Good Faith Estimate?
Under the No Surprises Act, clients who are uninsured or not using insurance have the right to a written estimate of expected costs before service. We provide one at least one business day before your appointment. If your final bill is at least $400 more than the estimate, you have the right to dispute it.
Will you verify my benefits for me?
Yes. Tell us your plan details on the appointment request form and we will check your coverage before your first session so there are no surprises.
Get started
Know the number. Now book the session.
Tell us your insurance details on the request form and we will verify your benefits before your first appointment.
In-network with BCBS PPO & Aetna · Self-pay from $155 · Evenings until 8 PM